At the time of booking, we will request a credit card or a gift certificate number to guarantee your appointment. Please have your Visa or MasterCard available.

Our appointment desk is available:

  • Tuesday-Friday 10-7
  • Saturday 9-4
  • Closed Sunday & Monday

Please advise us if you are running late, as this may require some adjustments in our scheduling. If you need to reschedule or cancel any appointment, we will gladly accept your request up to 24 hours in advance of appointment time. Missed or noncancelled appointments will be charged in full. Scheduling an appointment confirms your acceptance of this policy.

Spa Gift Certificates
The perfect gift! Gift Certificates are available for any service or dollar amount. Our spa professionals will be happy to assist you. Please call (650) 361-1717. (Non-refundable)

Spa Atmosphere
To ensure the serenity of our guests, only children over 12 years of age are welcome at DermaBella if they have an appointment.

Cell Phones
In order to maintain a peaceful spa environment, all cell phones must be turned off in spa area.

Please call if you are ill and we will reschedule you.

Personal Items
Please leave your valuables at home. Unfortunately, DermaBella cannot be responsible for any lost or stolen items.

Subject to adjustment without notice.